Adding Incident Photos & Files

Take a Photo

To take a photo, follow the steps outlined below:

1. Navigate to the Incident Info screen for the preferred incident

2. Tap Media

3. Select Take Photo

4. Tap to take a photo

5. Add a comment (optional)

6. Tap to attach the photo

7. Send now popup

   1. Send Later will require users to manually sync the photo at a later time

   2. Yes will sync the photo immediately

Connectivity is required to sync immediately

Attach Photo From Gallery

To attach a photo, follow the steps outlined below:

1. Navigate to the Incident Info screen for the preferred incident

2. Tap Media

3. Select Attach Photo to browse the phone’s gallery and select a photo

4. Add a comment (optional)

5. Tap to attach the photo

6. Send now popup

   1. Send Later will require users to manually sync the photo at a later time

   2. Yes will sync the photo immediately

Connectivity is required to sync immediately

Attach a File

To attach a file, follow the steps outlined below:

1. Navigate to the Incident Info screen for the preferred incident

2. Tap Media

3. Select Attach Document or File and browse to select a file

The file has been added to the incident.

Remember to sync “My Edits” so other users can see the file.