Adding Incident Photos & Files
Take a Photo
To take a photo, follow the steps outlined below:
Navigate to the Incident Info screen for the preferred incident
Tap Media
Select Take Photo
Tap to take a photo
Add a comment (optional)
Tap to attach the photo
Send now popup
Send Later will require users to manually sync the photo at a later time
Yes will sync the photo immediately
Connectivity is required to sync immediately
![image-20240411-193102.png](../__attachments/11038851073/image-20240411-193102.png?inst-v=f895fdde-e0f5-40e7-8bab-facb62e72cfc)
Attach Photo From Gallery
To attach a photo, follow the steps outlined below:
Navigate to the Incident Info screen for the preferred incident
Tap Media
Select Attach Photo to browse the phone’s gallery and select a photo
Add a comment (optional)
Tap to attach the photo
Send now popup
Send Later will require users to manually sync the photo at a later time
Yes will sync the photo immediately
Connectivity is required to sync immediately
![image-20240411-193003.png](../__attachments/11038851073/image-20240411-193003.png?inst-v=f895fdde-e0f5-40e7-8bab-facb62e72cfc)
Attach a File
To attach a file, follow the steps outlined below:
Navigate to the Incident Info screen for the preferred incident
Tap Media
Select Attach Document or File and browse to select a file
The file has been added to the incident.
Remember to sync “My Edits” so other users can see the file.
![](../__attachments/11038851073/2023-05-02_09-20-42.png?inst-v=f895fdde-e0f5-40e7-8bab-facb62e72cfc)